How can I name a star?
Each order is unique to the Star Register. Once you finish the online form, and experienced employees will then handle everything else for you, this includes:
-Prepares paperwork and electronic transmission of all necessary data to the Star Registry database
-Receipt of the response with the coordinates of your star
-Preparation of the star chart with the coordinates
-Preparation of the certificate
How does the star chart work?
You can use the co-ordinates listed on your star chart to locate the star in the night sky or by a tool such as sky-map.org
Can I choose the constellation myself?
Yes, this is possible on the order form.
Is my registration unique?
Yes. Every star coordinate is only allocated once, to a unique registration.
How long is the delivery time?
We deliver by PDF within twelve hours via email. If you have not received your certificate within that time, please email firstname.lastname@example.org
Is the star visible?
The easiest way to find the star is through sky-map.org. By entering the coordinates it is easy to show the star. However, it is also possible to find the location of the star using a telescope.
Where is my gift pack?
If you haven’t received the star pack by email within 12 hours please contact email@example.com
I am looking for general information about the product (cost, shipping method, payment method).
A registration in the Online Star Register costs €24.99. You can pay online using a credit card. Please note: online payments are processed instantly; it may take several days to process a bank transfer. The gift pack will be sent by email upon receipt of payment within 12 hours.
I can’t manage to place an order (technical problem)!
Please send an email to firstname.lastname@example.org
Can i have the details of my certificate changed?
Once we send the gift kit pack we aren't able to change it.